Reference

Open our Privacy Policy for clear account data use

Q: How do I send a privacy change request?

Open the help form in your account or email privacy@judulbet.club. Tell us the data area you want changed, the email on your account, and any date range we should check so we can verify the request.

This page explains what we collect when you open an account, sign in from Android or iPhone, or move between DANA, OVO, GoPay, and QRIS.

Account dataCookiesDANAQRIS

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Explore how local law shapes our data use

judulbet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We apply this policy to data we receive when you create an account, sign in, ask support for help, or send a payment status check through DANA, OVO, GoPay, or QRIS. We may keep your email, phone number, device type, IP address, session logs, and transaction

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references because those details let us confirm access, stop account abuse, and resolve disputes. When a third-party service processes a payment or delivers a message, we use only the minimum data needed for that step. If local law says a request must be handled in a
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different way, we follow that rule first. You can ask for access, correction, or deletion through the account form, and we will verify the request against the account record before we act. If you are outside a permitted region, we do not open access.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS

Browse privacy request paths in your account

When you want a privacy answer, we keep the route simple: open the Help menu in your account, send email to [email protected], or message WhatsApp between 09:00-21:00 WIB. If you are in Jakarta, the same path applies; we do not split requests by city. Include the email on your account, the change you want, and we will check the record before sharing anything back.

Team online

In-account chat

Open the chat from your profile screen and send the request from the same device you use to log in. We use it for fast privacy questions, simple corrections, and follow-up on the same thread.

Email

Send a note to [email protected] with your account email, the data area you want to change, and any date range you need. We use email for copies, corrections, and requests that need a written trail.

Use WhatsApp if you cannot reach the form. We will ask for the minimum details needed to confirm the account, then move the case back to email or chat so you can track each step.

ACCOUNT CONTROLS

Switch on account controls and data handling

Privacy handling works best when the rules are simple, so we keep collection narrow, storage limited, and request paths visible in the account menu.

Data we store

We keep your name, email, phone number, device type, login time, and payment status from DANA, OVO, GoPay, or QRIS only for account use, support, and record checks. We do not collect extra fields without a clear reason.

Cookie control

Session cookies keep you signed in and remember language and device state. If you clear cookies in Chrome on Android or Safari on iPhone, you may need to sign in again and confirm the device once more.

Device path

For privacy settings on Android, open Chrome > Settings > Privacy and security. On iPhone, use Settings > Safari > Advanced. Those paths help you clear site data, block saved cookies, or remove stored sessions on a shared phone.

Account edits

To change your email or phone number, open Profile > Account > Details, then send the request from the help form. We compare the request with recent login and payment records before any edit is approved.

Record retention

We keep transaction logs and support history only as long as they are needed for disputes, account protection, and legal duties. When the retention period ends, we archive or remove the record through our routine process.

Request channel

For a copy, correction, or deletion request, email [email protected] with your account email, the change you want, and any proof we ask for. We reply through email or in-account chat so you can track the case.

Open common privacy questions for your account

These are the privacy questions we hear most when you open an account, clear cookies, or ask for record changes. We keep the answers narrow and practical: what we store, how long we keep it, how you contact us, and what local law changes when access rules differ. If your case needs checking, use the same account email and support path so we can verify it quickly.

We collect the details needed to create and run the account: name, email, phone number, device type, login logs, and payment status. We do not ask for extra fields unless we need them for support or legal duties.

Yes. Send the request from your account email through chat or email, and we will compare it with recent login records before releasing a copy. If local law limits any part of the file, we will explain the reason.

Cookies help keep you signed in and remember device settings. If you clear site data in Chrome on Android or Safari on iPhone, you may need to log in again and set your language or session preferences once more.

We keep records only as long as they are needed for account checks, dispute handling, and legal duties. After that, we archive or remove them through our routine process, unless a law asks us to keep them longer.

Only the staff and processors who need those records for account checks, payment status, support, or legal duties can see them. We do not pass them around for unrelated use.

Open the help form in your account or email [email protected]. Tell us the data area you want changed, the email on your account, and any date range we should check so we can verify the request.

Yes. Access, correction, and deletion requests depend on local law and are available only where local law permits. If a rule changes the result, we will tell you what we can do and why.

Open our Privacy Policy for clear account data use

Browse privacy request paths in your account

In-account chat

Email

WhatsApp

Switch on account controls and data handling

Data we store

Cookie control

Device path

Account edits

Record retention

Request channel

Open common privacy questions for your account

01 What do you collect when I open an account?

02 Can I ask for a copy of my data?

03 How do cookies work on my phone?

04 How long do you keep my records?

05 Who can see my DANA, OVO, GoPay, or QRIS records?

06 How do I send a privacy change request?

07 Does local law change my access rights?

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